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Telehealth

Telehealth enables you to gain access to specialist clinicians and other healthcare professionals without the need to leave home or travel long distances.

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​Telehealth is where health services (allied health, nursing services, medical services) are delivered by a video call. The patient and clinician can see and hear each other through a computer, smartphone, tablet or something similar. So while a clinician cannot touch a patient and perform some treatments or procedures, they can see and speak with the patient. It enables a more comprehensive assessment than what’s possible over the phone.

How to access

​​Talk to your health care professional to find out if telehealth is suitable for your situation. Our staff can arrange for you to have a telehealth appointment at one of our facilities, to support you in using the technology.

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For more information on video consulting with West Wimmera Health Service view our information sheet.

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Is it safe?

Yes. At WWHS, we use a platform called HealthDirect: Videocall. This is a secure platform developed by HealthDirect Australia. This means that no one can access the information discussed in your consultation. It doesn’t save any of your personal information.

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Do I need any special equipment?

All you need is a smartphone, tablet, laptop or computer with the internet and either Safari (for Apple devices) or Google Chrome for any other device.

Start a scheduled telehealth consultation

Cost

There are no extra charges related to having a consultation via telehealth. But the normal charges related to your appointment will still apply. You will need to discuss this with your health care professional.

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