Telehealth
Telehealth enables you to gain access to specialist clinicians and other healthcare professionals without the need to leave home or travel long distances.
Telehealth is where health services (allied health, nursing services, medical services) are delivered by a video call. The patient and clinician can see and hear each other through a computer, smartphone, tablet or something similar. So while a clinician cannot touch a patient and perform some treatments or procedures, they can see and speak with the patient. It enables a more comprehensive assessment than what’s possible over the phone.
How to access
Talk to your health care professional to find out if telehealth is suitable for your situation. Our staff can arrange for you to have a telehealth appointment at one of our facilities, to support you in using the technology.
For more information on video consulting with West Wimmera Health Service view our information sheet.
Is it safe?
Yes. At WWHS, we use a platform called HealthDirect: Videocall. This is a secure platform developed by HealthDirect Australia. This means that no one can access the information discussed in your consultation. It doesn’t save any of your personal information.
Do I need any special equipment?
All you need is a smartphone, tablet, laptop or computer with the internet and either Safari (for Apple devices) or Google Chrome for any other device.
Start a scheduled telehealth consultation
Cost
There are no extra charges related to having a consultation via telehealth. But the normal charges related to your appointment will still apply. You will need to discuss this with your health care professional.